Shipping & receiving

Shipping costs

Orders up to €60,- euro are €6,95 shipping costs. For orders over €60,- euro your order will be shipped for free. We ask 6,95 to cover part of the shipping costs and to properly perform the 18+ age check at the door. The minimum order value to place an order is €15,-.

Shipping options

Je kunt in onze webshop kiezen voor PostNL levering (ook op zaterdag) en PostNL ophaalpunten.

Delivery time

PostNL Shipping

Standard delivery time with PostNL is one business day. At peak times the delivery time can be up to 3 working days. You will then receive an e-mail from PostNL with Track & Trace information about your package(s) on the day of delivery. You cannot change delivery times at PostNL.

Track & Trace information

After your order has been placed, you will receive an order confirmation from us and from the chosen carrier PostNL home delivery & PostNL collection point). On the day of delivery you will always receive an email with Track & Trace information.

TIP: Download the PostNL App and receive updates on orders in transit to your address.

ID verification upon receipt of your order

When receiving your order, the delivery person will ask for your identification. In this case, please have your ID Card, passport or driver's license ready. When this package is purchased and no one is home to receive the package over 18 years old, PostNL will not return at a later time to deliver the package. With PostNL, the package will then be delivered to the nearest postal parcel point if you are not at home.

Return address

Answer number 10101
5400 VB Uden

You can refuse a delivery at the door if something is wrong, so the PostNL delivery driver will take it back with him. The statutory return period of 14 days applies. If you want to return something, please let us know at [email protected].

How will my beers be packaged and shipped?

• Al onze bieren die je los bestelt en bierpakketten worden in één of meerdere dozen ingepakt. Indien je naast een samengesteld bierpakket nog losse bieren besteld, zullen we bijbestelde losse bieren versturen in aparte dozen. Zo veel mogelijk tegelijk versturen in één verzending is ons doel. Het kan echter voorkomen dat wanneer je meerdere bierpakketten besteld, jouw levering in twee keer wordt geleverd. Two examples:
  

  - Je koopt twee bierpakketten van 12 stuks: Je ontvangt 2 dozen van 12 stuks.
  - Je koopt een bierpakket met 12 stuks (11 bieren + glas) en 6 losse bieren erbij. Je ontvangt hier twee pakketten; één van 12 stuks en één van 6 stuks.

• Would you like to order a beer package to give as a gift to someone? Then keep in mind that you should place it as a separate order to ensure that it will be delivered as one box.
• All our packaging materials and outer boxes are made of 100% recyclable and sturdy FSC cardboard, ensuring that our beers are shipped in a sustainable manner.
• All the composite beer packages you order from our web shop feature a cool Uiltje packaging (fun to give) with playful printing and is full of surprises.

Delay during shipment

Heb je je bestelling nog niet ontvangen, maar is hij wel verzonden? Dan kan het zo zijn dat de levering langer is dan 24 uur. Als je bestelling na vijf dagen nog niet geleverd is, stuur ons dan een e-mail met je bestelnummer naar [email protected]. Op die manier kunnen we jou direct helpen. Je bestelling kun je te allen tijde volgen met de Tracking link in je account op onze webshop. Houd er rekening mee dat we je melding tijdig (binnen 14 dagen) dienen te ontvangen, anders kunnen we je helaas niet meer helpen met je missende pakket.

Sometimes something goes wrong during shipping....

Uiltje and PostNL make every effort to deliver your order as quickly and carefully as possible. It can sometimes happen that something goes wrong. If this is the case, we will find a solution for you. Please contact [email protected] directly.

I made a mistake with the delivery address! Can I still change this?